Telecommunications Administrator III

CF Industries

  • Northbrook, IL
  • $72,900-96,200 per year
  • Permanent
  • Full-time
  • 2 days ago
At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world's transition to clean energy.Function:
Information TechnologyJob Summary:The Telecommunications Administrator III works as part of the IT Administration team which is responsible for the overall support and maintenance of server and data center architecture, systems analysis, and communications infrastructure. The Telecommunications Administrator III is responsible for performing routine administration activities, such as monitoring telephone, voice mail, data communication and mobile systems. This is a senior-level individual contributor job and is expected to operate independently while executing complex assignments, such as analyzing system performance, researching and recommending systems design alternatives. Incumbents at this level are fully functional in all aspects of Telecommunications across all enterprise platforms. Continuous growth and learning occur with modern technologies and environments.Job Description:Major Responsibilities :
  • Responsible for communication services at all CF locations, including liaison for vendor service providers
  • Ensures established policies and procedures are followed by the team. Contributes to the creation of new or enhanced procedures. Supports standards and guidelines that guide the design of technology solutions across enterprise-wide hardware and software applications
  • Leads the support and installation of telephone and data communications systems
  • Installs and programs telephones and Voice Mail. Relocates existing telephones as needed
  • Leads the support and installation of mobile device configuration and policy
  • Deploys and assists employees with enrolling mobile phones in mobile device management system (MDM)
  • Develops training material and trains employees to use telephone, voice mail, and mobile software
  • Effectively manages customer requests in a timely manner, documenting all support calls appropriately
  • Participates with the evaluation of telephone, voice mail, video and data communications services including local, long distance and cellular services
  • Leads and supports the team on projects in consultation with IT Security team, Infrastructure team, Business Owners, and Vendors. Ensures that all deliverables are completed in accordance with Project Management methodology.
  • Reviews of vendor invoices to ensure alignment with contracts
  • Manage relationships with telecom expense partners and ensure vendor accounts are in good standing
  • Provides technical guidance and training to less experienced team members
  • Participates in after-hours support as needed
Incumbent Attributes:
  • BS/BA or its equivalent in a related field typically preferred
  • 4 or more years of related professional work experience may be preferred to complete all essential job functions.
  • Microsoft Teams and Intune Certifications are a plus
  • Able to troubleshoot all aspects of voice and data communications problems
  • Experience with and participation in the change process, attending change board meetings as a service desk or service management representative
  • Ability to work effectively with all levels of management and to collaborate with site leads to deliver against the organizations service goals in a deadline-oriented environment
  • Excellent oral and written communication skills with organization and time management skills
The estimated base pay for the position is typically between $72,900 - $96,200The actual base pay for the position may be influenced by factors such as education, training, skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.In addition to base pay, an incentive program is available to all full-time employees, and a comprehensive benefits package including two medical plan options, a health savings plan with a company contribution and a match, dental and vision benefits, a well-being incentive program, 401(k) Plan which provides a potential of receiving between 10% and 13% of employer's contribution, life and disability insurance, paid time off programs and much more! Additionally, we offer several Flexible Work Arrangements to support a healthy work-life balance.For more detailed information on the CF programs, please visit our Total Rewards website at: https://cftotalrewards.com/The above statements are intended to describe the general nature and level of work being performed by person(s) assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this position.FMLA:https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdfEmployee Polygraph Protection Acthttps://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
  • Employees in Canada can learn more about their rights by viewing the "Canadian Human Rights Act".
If you need any assistance seeking a job opportunity at CF Industries, or if you need reasonable accommodation with the application process, please call 847-405-2400 or contact us at talentacquisition@cfindustries.com.JOIN OUR TALENT NETWORK

CF Industries