Clinical Operations Director II (Baker Ripley Clinic)

Legacy Community Health

  • Houston, TX
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Benefits
  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!
Apply today in less than 3 minutes using your phone, tablet, or computer!Location: Legacy Baker Ripley - 6500 Rookin St #200, Houston, TX 77074Clinical Operations Director II - Job OverviewSchedule: Monday-FridayThe Clinical Operations Director II at Legacy Community Health is at the forefront of shaping high-performing healthcare practices. This role is instrumental in steering operational policies and initiatives towards optimal performance of a cluster of clinics defined by geography, specialty, or other criteria. Reporting directly to the Sr. Director of Operations and the Vice President of Operations, this position is pivotal in cultivating an environment of innovation and strategic growth.
  • Lead and influence practice operations across diverse locations.
  • Direct engagement in developing and implementing strategic operational outcomes.
  • Work in a collaborative atmosphere dedicated to healthcare excellence.
  • Receive strong leadership support and mentoring as you shape practice futures.
Impact and Collaborative Team EnvironmentPositioned as a linchpin within Legacy Community Health, the Director fosters a vibrant, collaborative atmosphere among practice managers and operational staff. This role offers the unique opportunity to directly enhance community healthcare services while closely aligning with Legacy's mission-driven initiatives.
  • Amplify the impact on community healthcare through strategic and operational expertise.
  • Collaborate with a dedicated team of healthcare professionals.
  • Leverage professional growth opportunities, including leadership development.
Key Responsibilities
  • Oversee the operations and service delivery of all practice sites within assigned clinics, ensuring optimal performance and operational alignment.
  • Engage in the selection process by interviewing and hiring managers and coordinators for clinics.
  • Provide direct supervision and ongoing performance feedback, including conducting annual evaluations for managers and relevant support staff.
  • Offer counsel on disciplinary matters, coordinating with HR as needed to uphold workplace integrity.
  • Facilitate the success of physicians and mid-level providers, supporting them in establishing thriving practices.
  • Collaborate with physicians to enhance their practice success.
  • Conduct monthly reviews of operational and financial performance to develop and implement Site-Specific Action Plans.
  • Lead the implementation of revenue cycle initiatives across practices.
  • Regularly review point-of-service collections and accounts receivable with the operations manager to ensure fiscal responsibility.
  • Guide the annual budget development and hold managers accountable to objectives and expectations.
  • Maintain frequent communication with Sr. Director of Operations and Vice President of Operations for operational issue reviews.
  • Participate in routine operational leadership meetings, contributing to collaborative problem-solving.
  • Coordinate with marketing on developing and executing regional strategies.
  • Develop and revise clinical revenue cycle policies to ensure compliance with regulations.
  • Address inquiries or complaints from customers, regulatory bodies, and the business community effectively.
  • Perform additional duties as required, contributing to the breadth of organizational needs.
Minimum Qualifications
  • Bachelor's degree in business, healthcare, or a related field is mandatory.
  • Minimum of three (3) years of recent leadership experience in managing clinic practice operations required.
  • Master's degree in MHA, MBA, or a related field is preferred.
  • Experience in team-oriented, collaborative environments.
  • Exemplary skills in building productive relationships with physicians.
  • Extensive knowledge of clinical practice operations.
  • Demonstrated expertise in budgeting, financial analysis, and revenue cycle management.
  • Proven track record in fiscal management, strategic planning, and human resource management.
  • Capable of communicating and establishing effective partnerships with providers.
  • Sufficient experience in developing and implementing operational plans for clinical practices.
  • Understanding of legal issues pertinent to clinical practice operations.
  • Ability to plan projects and manage multiple tasks simultaneously.
  • Strong problem-solving and decision-making leadership capabilities.
About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & CollaborativeWe bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & CommittedWe are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful CommunicatorsWe value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.Apply today in less than 3 minutes using your phone, tablet, or computer!Powered by JazzHR

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