We are seeking a Product Quality Assurance Engineer to lead failure investigations, drive corrective and preventive actions (CAPA), and enhance product reliability. This role is critical to improving customer satisfaction, reducing warranty costs, and maintaining the highest quality standards. The position is based in a U.S. facility and involves collaboration with design, quality, manufacturing, and technical service teams to identify failure mechanisms and implement sustainable solutions. This role with work with new electronics as well as existing electronic product linesResponsibilitiesLead failure investigations on products and components to determine root causes.Conduct root cause analysis (RCA) using methodologies such as 8D, Fishbone, and FMEA.Partner with field service teams to collect and analyze failure data, identify trends, and develop technical insights.Collaborate with design and manufacturing teams to implement design improvements and process enhancements, supporting the transition of new or improved products into production.Develop and implement corrective and preventive actions (CAPA) to mitigate future failures.Support warranty analysis by identifying systemic issues and providing data-driven reports.Utilize testing, teardown analysis, and material characterization techniques to evaluate failed components.Document findings and present technical reports with actionable recommendations to leadership and stakeholders.Drive continuous improvement initiatives by integrating lessons learned into product development and manufacturing processes.QualificationsBachelor’s degree in Electrical Engineering, Computer Engineering, or a related field (or equivalent work experience).3+ years of experience in failure analysis, reliability engineering, or process engineering, preferably in a manufacturing environment.Strong knowledge of mechanical, electrical, and hydraulic systems.Hands-on experience with disassembly, testing, and inspection of mechanical and electrical components.Proficiency in root cause analysis methodologies and reliability testing.Experience with Advanced Product Quality Planning (APQP) methodologies.Strong analytical skills with experience in data analysis, statistics, and failure reporting tools (e.g., Power BI, Tableau).Excellent communication skills for technical reporting and presentations.Familiarity with CAD software and product lifecycle management (PLM) systems.Shainin or Lean Six Sigma Green Belt/Black Belt certification is a plus.