UX Writer - Contractor
MasteryPrep
- Dallas, TX
- $11,700-24,000 per year
- Contract
- Full-time
- Write, edit, and maintain microcopy and product documentation to give users a strong learning experience in our software products (B2B).
- Review UX deliverables and make suggestions for improvements with copy.
- Contribute to a voice and tone guide for our software to establish a consistent persona across the user journey.
- Assist in standardizing the system nomenclature and messaging templates.
- Bring a user-centered focus to make our documentation and product language match the needs of our intended audiences.
- Embrace a conversational writing style meant for guiding our users through the product’s features.
- Support the Product Designers to reduce friction for inexperienced users who are learning a new platform.
- Contribute to copy for customer research projects and customer persona development.
- Contextual help (tooltips, instructions, alerts, modals, etc.)
- Onboarding material
- System recommendations
- Surveys
- Emails
- Support Articles
- A portfolio that demonstrates relevant experience
- Receptivity to feedback
- High attention to detail
- Excellent verbal and written communication skills
- Familiarity working with wireframes and functional specs
- Familiarity with Figma
- Inquisitive and articulate in asking specific questions to learn more information
- Able to understand and apply new information, procedures, or principles to perform job duties
- North American English fluency
- Experience working in ed-tech and software is preferred
- General availability during 9:00a - 5:00p Central Time (CT)
- Deep belief in the potential of all students and a passion for MasteryPrep’s mission
- Respect for individuals' diverse experiences and the ability to work effectively with people from a variety of backgrounds