Housekeeping Manager
Sunset Key Cottages
- Key West, FL
- Permanent
- Full-time
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- Employer Provided Uniforms
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
- Manages housekeeping staff as duties are being performed
- Manages the duties and tasks of laundry staff
- Stocks and maintains supply rooms; orders supplies according to a budget
- Receives, processes, and handles guest complaints in regard to housekeeping services
- Ensures that rooms are kept clean and free from hazards
- Ensures that all common areas are kept clean and free from hazards
- Organizes all staff during the day and hosts daily meetings with housekeeping staff
- Assists guests with questions and basic requests
- Provides a high level of customer service at all times; remains professional
- Trains new housekeepers and support staff
- Meets with company officials regularly in order to provide progress reports and address issues
- Additional duties as needed
- High School Diploma/GED a plus but not required
- Previous experience in housekeeping supervision
- Exceptional interpersonal skills
- Excellent written and verbal communication
- Good time management and organizational skills
- Conflict resolution experience
- Patience and good listening skills