
Healthcare Customer Project Manager - Field based in Syracuse or Rochester, NY area
- Rochester, NY Syracuse, NY
- $98,280-157,248 per year
- Permanent
- Full-time
- Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work.
- Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
- Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities.
- This is a field-based position with travel up to 75% of the time within the zone, covering Syracuse and Rochester, NY and surrounding areas.
- The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
- You’ve acquired a minimum 5 years of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare Information Technology, Patient Monitoring, Telemetry, Nursing Informatics)
- You have a Bachelor’s degree in the areas of: Clinical or Computer Science, Information Technology, Project Management or equivalent.
- You have robust leadership skills, paired with the ability to influence across all project resources/stakeholders. Excellent interpersonal and communication (verbal and written) skills.
- Company relocation benefits will not be provided for this position. For this position, you must reside in Upstate New York near Syracuse or Rochester and travel up to 75% in the market.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this
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