Laundry Attendant

• Prior experience required
• Excellent customer service skills

• Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard.
• Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts.
• Set dryer to designated times and temperatures based on fabrics contained in load.
• Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load.
• Fold cleaned articles into designated size, either by hand or using folding machine
• Maintain accurate records of items laundered
• Deliver folded linen to designated storage areas
• Follow all company safety and security policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Ensure uniform and personal appearance is clean and professional
• Maintain confidentiality of proprietary information; protect company assets
• Welcome and acknowledge all guests according to company standards
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards
• Stand, sit, or walk for an extended period
• Keep laundry all surroundings clean at all times
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Perform other reasonable job duties as requested by Supervisors

• Respond to any reasonable task as assigned by the manager.
• Aid guests in locating other areas of the hotel (walk them to destination if possible).
• Familiarity with parking validation procedures.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Charlestown Hotels