Branch Operations Manager
- Columbus, OH
- Permanent
- Full-time
- Provides leadership role in ensuring a safe work environment.
- Maintains compliance with applicable government regulations. Ensures environmental health and safety responsibilities are followed.
- Conducts monthly safety meetings and routine audits.
- Maintains DOT compliance on drivers and vehicles.
- Ensures the highest standards are maintained for safety, housekeeping in compliance with company policies.
- Provides leadership to multiple departments - Customer Service, Warehouse, Fabrication.
- Ensures company SOPs are being followed in both Fabrication and Warehouse.
- Maintains communication between the branch and District Operations Manager.
- Understanding of P&L, Budget and Capital Planning.
- Initiates and builds customer relationships with existing and new customers.
- Addresses and resolves customer complaints in a timely manner.
- Ensures that product is being shipped that is of high quality and on time and complete.
- Develops multi-year branch business plan.
- Manages operations so that productivity and budgetary goals are met.
- Ensures appropriate staffing levels to meet service, financial and operational support demands.
- Responsible for hiring, training, development and retention of associates.
- Conducts new employee interviews and conduct annual employee reviews.
- Ensures all duties of the business are covered.
- Performs other duties as assigned.
- 4-yr degree or equivalent leadership experience
- Excellent communication skills, ability to express well-reasoned independent thought
- 2-yr management or leadership experience
- Proficient in all aspects of MS Office
- Ability to consistently deliver projects on time and on budget
- Customer service experience
- Ability to develop and execute business plans
- Previous experience with P&Ls, Budget and Capital Planning
- Forklift experience
- Experience in handling multiple projects and job at one time (multi tasking)