Server
Catch a Fire Pizza
- Lebanon, OH
- Permanent
- Full-time
- 2+ years Serving Experience
- ServSafe Alcohol Certification (or must be completed within the first 90 days of employment)
- Cicerone Level 1 certification (or must be completed within the first 90 days of employment)
- Excellent communication and customer service skills
- Dependable attendance and punctuality
- Ability to work with professionalism with all team members and guests at all times; professional appearance and demeanor
- Extremely knowledgeable about all menu items including food and beverage, features, special dietary needs and allergy information; Detailed knowledge of all beer and wine options and the ability to make recommendations
- Must be able to thrive and excel in a fast-paced environment and consistently uphold very high standards
- Must be able to maintain a positive attitude at all times and demonstrate teamwork
- Technology aptitude for working with POS and digital register
- Attention to detail, ability to work unsupervised while maintaining safety and quality standards
- Be a Brand Ambassador! Promote Catch-a-Fire’s goals and company culture; follow company policies & procedures
- Greeting all guests immediately and helping guests find seats in the dining and bar area as needed
- Taking guests’ orders in a timely manner; serving guests and meeting their needs to ensure an outstanding dining experience
- Interacting with guests, continuously checking on their needs, serving guests drinks, and taking food orders all while paying extreme attention to details; responding in a proactive and friendly manner to any guest concerns to ensure satisfaction.
- Answering guests’ questions about the menu, providing outstanding customer service and making recommendations
- Preparing checks and taking payments with speed and accuracy
- Working as a team with the entire staff; communicating effectively with the kitchen
- Completing opening and closing duties to allow for a successful service (cleaning, organizing, restocking, completing closing paperwork, etc.)
- Keeping dining, bar and patios areas clean, stocked and organized before, during and after service; pre-bussing, bussing and sanitizing throughout shift
- Completing side work duties, including polishing glassware and silverware, cleaning floors, sanitizing tables, and maintaining cleanliness of the restaurant space.
- Ensure that alcohol awareness procedures are in place and notifying the manager of any guest incidents; knowledgeable of local and state liquor laws; monitors guests’ alcohol consumption to ensure a safe experience.
- Health, Dental & Vision Insurance
- 401(k) Plan with company match
- Paid Time Off
- Free Employee Meals + Additional Discounts
- Ongoing Career Development
- Opportunity to join a vibrant and growing company!
- Excellent communication skills and a track record of being a team leader
- Maintain a positive attitude at all times
- Must be able to thrive and excel under pressure and consistently uphold very high standards
- Able to work on your feet for extended periods of time
- Able to work long hours, nights, weekends, holidays
- Ability to frequently sit, stand, walk, stoop, kneel, crouch
- Ability to frequently talk, hear, taste and smell
- Ability to frequently lift and/or move up to 50 pounds
- Vision abilities include close vision, distance vision and the ability to adjust focus