
Implementation Project Manager (Public Transportation)
- New York City, NY
- $120,000-135,000 per year
- Permanent
- Full-time
- Serve as a liaison between customers and Support, Deployment, Installation, Product Management, Engineering, and Production teams.
- Manage all project parameters and deliverables from initiation to successful closure.
- Clearly define the scope, goals, deliverables, roles, and responsibilities for each project or initiative.
- Ensure compliance with technical specifications and contractual obligations; collaborate with Engineering and Product Management to develop a Requirements Traceability Matrix
- Actively participate in contract negotiations and reviews.
- Delegate and monitor daily tasks for technical personnel, ensuring alignment with established milestones.
- Conduct regular team meetings to assess progress and address any project-related inquiries or challenges.
- Generate comprehensive status reports and documentation for both internal and external stakeholders.
- Effectively manage conflicts between internal teams and customers and resolve issues throughout the project lifecycle and maintenance phase.
- Execute qualitative risk analyses.
- Conduct financial reconciliations for projects prior to completion
- Travel for onsite customer visits, presentations, and project kick-off meetings.
- Undertake special projects or additional duties as assigned
- Post-secondary graduate with a technical degree, diploma, or certificate in a related technical or engineering field; equivalent combination of education and experience will be considered.
- Project management certification preferred.
- Valid Driver’s License.
- Proven expertise in project management processes, strategies, and methodologies.
- Strong strategic, operational, and managerial competencies.
- Exceptional communication, leadership, problem-solving, and analytical skills.
- Possessing a comprehensive understanding of the implementation of hardware, software, and networking solutions, particularly with Wi-Fi or cellular communications.
- Capability to thrive in a dynamic environment characterized by shifting priorities, schedules, and deadlines.
- Experience working in the public transportation sector, vehicle equipment rollout is preferred
- Proficiency in Jira, Confluence and Salesforce is preferred