Low Voltage Technician (Alarm Panel Specialist)
Caspian Tech
- Waukesha, WI
- $65,000-72,000 per year
- Permanent
- Full-time
- Install, program, and maintain low-voltage systems, including security alarm panels (Lenel, Bosch, DMP), access control, video surveillance, structured cabling, nurse call systems, and associated wiring.
- Conduct routine inspections, testing, and preventive maintenance on systems to ensure functionality, safety, and compliance with industry standards and local codes.
- Troubleshoot and diagnose issues with alarm panels, sensors, cameras, and other low-voltage equipment, delivering efficient solutions to minimize downtime.
- Configure and integrate systems with network infrastructure, monitoring software, and remote access tools for seamless operation.
- Collaborate with clients, trades, and contractors to assess needs, provide technical guidance, and ensure projects meet specifications on multi-disciplinary initiatives.
- Maintain accurate documentation of installations, service calls, system configurations, and project details.
- Adhere to all safety protocols, industry standards (e.g., NFPA for fire alarms), and company policies during on-site activities.
- Assist in training junior technicians or end-users on system operation, maintenance, and best practices.
- Stay current on industry trends, emerging technologies, and advancements in relevant systems to drive continuous improvement.
- Work independently or as part of a team with minimal supervision, demonstrating initiative on complex projects.
- High school diploma or equivalent required; technical certification, associate degree in electronics/electrical systems, or Bachelor's degree preferred.
- Minimum 3+ years of hands-on experience in low-voltage installations and service, including structured cabling, video surveillance, access control, nurse call, or alarm systems.
- Proficiency in reading blueprints, schematics, and technical manuals.
- Strong knowledge of low-voltage wiring, network protocols, IP-based security systems, and integration techniques.
- Basic computer skills, including Microsoft Office (Excel, Outlook), with excellent writing and communication abilities.
- Demonstrated customer service skills and professional demeanor.
- Valid driver's license with an acceptable driving record; Security License required.
- Ability to pass background checks and obtain necessary certifications (e.g., NICET, state licensing).
- Fluency in English (required).
- Willingness to travel up to 50% within the region and out-of-state (expenses and per diem covered by Caspian).
- Certifications in Lenel, Bosch, DMP, or related systems.
- Experience with CCTV, intercoms, fire alarm systems, or other low-voltage technologies.
- Familiarity with NFPA codes and advanced troubleshooting in integrated environments.
- Ability to lift and carry up to 50 pounds, climb ladders, work in confined spaces, at heights, and in varying environmental conditions.
- Competitive salary: $65,000 - $72,000 per year (commensurate with experience).
- Comprehensive health benefits including medical, dental, vision, and health savings account.
- 401(k) retirement plan.
- Life insurance.
- Paid time off and holidays.
- Flexible scheduling.
- Professional development opportunities and certification reimbursement.
- Company-provided vehicle for work-related travel.
- Job Type: Full-time
- Work Location: On the road (field-based with travel)
- Schedule: Standard business hours with flexibility for project needs