Senior Director - Transportation
Wake County Public School System
- Cary, NC
- Permanent
- Full-time
- Comprehensive knowledge and understanding of public-school laws and Wake County Public School System policies, practices, and procedures affecting transportation of students;
- Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, and PowerPoint; Google Apps;
- Excellent customer service skills;
- Critical thinking and problem-solving skills;
- Effective time management and organizational skills;
- Ability to maintain professional and emotional control under stress, reflecting appropriate response to situations, while maintaining a professional and personal demeanor;
- Ability to provide leadership for a large and diverse staff;
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
- Ability to establish and maintain effective working relationships with school district staff, parent customers, school officials, school administrators, teachers, support staff, and other community groups.
- Bachelor's degree in business administration or related field;
- Five years of experience in managing multi-million-dollar operating budgets;
- Ten years of leadership and supervisory experience in a large organization.
- Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.
- Ability to respond to urgent work requirements at any time;
- Must be willing to work unusual hours when emergencies, such as inclement weather, affect bus operations, as required.
- Master's degree in business administration or related field;
- Experience managing motor vehicle fleet or transportation system.
- Develops, implements, and evaluates operating procedures and standards of service to ensure that the transportation program meets all the requirements of the daily instructional program and extracurricular activities; cooperates with school principals and others responsible for planning special school trips. Actively pursues continuous improvement in the quality of student transportation services and control of those services.
- Determines necessary and most efficient bus routes.
- Assures maintenance of buses and support vehicles in accordance with WCPSS and North Carolina Department of Public Instruction (DPI) policies and practices. Maintains a strong vehicle safety program in compliance with state DPI and department of insurance regulations.
- Develops and administers the transportation operating budget. Assures accountability for expenditure of all funds.
- Establishes procedures and practices for procuring parts, supplies and equipment for the department. Monitors requests for payment submitted by vendors for compliance with purchase provisions; verifies that payment is authorized only for services actually rendered or parts delivered.
- Oversees the safe and efficient transportation of students utilizing contract transportation services; ensures contracts are bid and awarded fairly and are closely administered.
- Ensures that transportation concerns, inquiries, and special requests from parents and school administrators are addressed promptly. Directs school system response to issues of traffic safety and safe access to school.
- Monitors accuracy and timeliness of operational data that serves as the basis for the funding/reimbursement from the state.
- Maintains records as required by State of North Carolina and WCPSS policies, and by business practices.
- Recruits and trains sufficient number of employees to meet service demands. Develops and maintains training programs for new and current employees.
- Develops and oversees school bus safety and education programs for school administrators and PTA's.
- In cooperation with the Human Resources Department, provides effective coordination of recruitment, orientation, and staffing processes and procedures.
- Aligns transportation policy and decision-making with other school system policies and procedures.
- Performs all other tasks and duties as assigned.