Client Manager
Talent Launch
- South Portland, ME
- $50,000-54,000 per year
- Permanent
- Full-time
- Be the face of our Redwood Tree Culture, leading by example in every client interaction.
- Own and nurture existing client relationshipsresponding to inquiries, solving challenges, and anticipating needs.
- Uncover and close opportunities to grow accounts through upselling and cross-selling.
- Collaborate with recruitment, operations, and finance teams to deliver outstanding results.
- Monitor client performance using KPIs; take proactive steps to address issues and improve outcomes.
- Present proposals, candidate profiles, and reports to hiring managers and decision-makers.
- Conduct regular safety inspections and support compliance with workplace policies.
- Provide end-to-end supportfrom onboarding to performance follow-up, including payroll, workers comp, and unemployment issues.
- Support occasional sourcing and recruiting to meet business needs.
- Stay informed on market trends and competitor activity to stay ahead of the curve.
- High school diploma or equivalent
- 1+ years of proven success in account/client management, ideally in staffing or professional services
- Valid drivers license and reliable transportation
- Excellent communication, time management, and organizational skills
- Ability to build trust with clients and collaborate across teams
- Proven ability to work independently while contributing to a team
- Bachelors degree in Business or related field
- Experience in staffing, recruiting, or consultative sales
- Familiarity with Google Workspace, ATS, and CRM systems
- Unlimited Paid Time Off Refuel and Relaunch
- Continuous learning & professional growth opportunities
- Team recognition & network-wide engagement programs
- Comprehensive health, dental, and vision benefits
- 401(k) with employer match
- Ability to sit or remain in a stationary position for extended periods
- Must be comfortable with computer work and frequent communication via phone, video, and in-person
- Willingness to travel to client sites and industry events as needed
- Be the face of our Redwood Tree Culture, leading by example in every client interaction.
- Own and nurture existing client relationshipsresponding to inquiries, solving challenges, and anticipating needs.
- Uncover and close opportunities to grow accounts through upselling and cross-selling.
- Collaborate with recruitment, operations, and finance teams to deliver outstanding results.
- Monitor client performance using KPIs; take proactive steps to address issues and improve outcomes.
- Present proposals, candidate profiles, and reports to hiring managers and decision-makers.
- Conduct regular safety inspections and support compliance with workplace policies.
- Provide end-to-end supportfrom onboarding to performance follow-up, including payroll, workers comp, and unemployment issues.
- Support occasional sourcing and recruiting to meet business needs.
- Stay informed on market trends and competitor activity to stay ahead of the curve.
- High school diploma or equivalent
- 1+ years of proven success in account/client management, ideally in staffing or professional services
- Valid drivers license and reliable transportation
- Excellent communication, time management, and organizational skills
- Ability to build trust with clients and collaborate across teams
- Proven ability to work independently while contributing to a team
- Bachelors degree in Business or related field
- Experience in staffing, recruiting, or consultative sales
- Familiarity with Google Workspace, ATS, and CRM systems
- Unlimited Paid Time Off Refuel and Relaunch
- Continuous learning & professional growth opportunities
- Team recognition & network-wide engagement programs
- Comprehensive health, dental, and vision benefits
- 401(k) with employer match
- Ability to sit or remain in a stationary position for extended periods
- Must be comfortable with computer work and frequent communication via phone, video, and in-person
- Willingness to travel to client sites and industry events as needed