Customer Service Representative Part Time
All Volusia and Flagler Heating and Air
- Ormond Beach, FL
- $17.00-19.00 per hour
- Permanent
- Part-time
- Bonus based on performance
- Flexible schedule
- Training & development
Company: All Volusia and Flagler Heating and AirAre you someone who enjoys helping others, thrives in a fast-paced environment, and values being part of a supportive team? If so, we’d love to meet you! All Volusia and Flagler Heating and Air is seeking a Part-Time Customer Service Representative to be the friendly and professional first point of contact for our valued customers.
We’re a family-owned and operated company committed to not just keeping homes comfortable—but also creating a workplace where our team feels supported, respected, and appreciated.What You’ll Do:
- Greet and assist customers over the phone with a warm, professional attitude
- Answer and manage inbound/outbound phone calls
- Schedule and confirm appointments
- Draft customer correspondences, contracts, and service documents
- Maintain organized filing and record-keeping systems
- Support the team with general administrative duties
- Participate in our Emergency After-Hours Dispatch Phone rotation (additional pay provided)
- Positive, Supportive and Bright Personality
- Prior experience in customer service, administrative, or office support roles
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Detail-oriented with a proactive attitude
- Bilingual a plus (but not required)
- Comfortable using Microsoft Office, Excel, QuickBooks, and general office software