Operations Specialist (PPM III)
- King County, WA
- $106,106-134,496 per year
- Permanent
- Full-time
- Support the DDECSD Teams and Operations Manager in the development and refinement of internal policies and procedures, hiring and onboarding practices, division-wide tracking and documentation systems, and other operations related projects.
- Support the development of standardized processes, materials, templates, flow charts, and other products to support and track internal processes and deliverables.
- Provide training and technical assistance to division work teams and other divisional partners to support the use of technology and information-sharing platforms, and the learning of standardized processes, policies and procedures, and resources.
- Act as co-lead and coordinate the division's Equity, Inclusion, and Belonging (EIB) Change Team. This includes supporting the facilitation of meetings, leading trainings/dialogues, co-designing and implementing strategies centering racial and disability justice.
- Partner with ERSJ Coordinating Bodies, Human Resources, and interdepartmental teams to advance equity outcomes.
- Support the implementation of any operational policies and procedures, equitable hiring and onboarding practices, and retention initiatives rooted in equity and disability justice.
- Support the development of inclusive evaluation processes and employee engagement programs within the division and in collaboration with the department.
- Partner with internal teams to support the application and use of internal system platforms such as the Modern Workforce Suite, Agiloft, and other platforms as needed.
- Plan, convene, support and lead various internal and/or external workgroups.
- At least 2 years of relevant experience in business operations, project/program coordination, or a related field.
- Commitment to racial equity, disability justice, and inclusive practices.
- At least 2 years of relevant experience designing and facilitating trainings and dialogues on equity and social justice, especially around race and disability, and team development initiatives.
- Ability to co-create and refine processes in partnership with those impacted, centering equity.
- Strong interpersonal skills and proven ability to collaborate and develop both internal and external partnerships.
- Brings curiosity, adaptability, and a commitment to continuous learning and improvement at both a personal and at an organizational level.
- Ability to coordinate, schedule, and facilitate effective and efficient meetings, and follow through on action items to ensure completion.
- Strong communication skills that prioritize collaboration, clarity, accessibility, and meaningful engagement with the ability to communicate in a politically sensitive manner, clearly express division goals and objectives, and establish mechanisms and encourage the exchange of ideas and information up, down, and across an organization.
- Demonstrated experience in using data to inform continuous quality improvement.
- Knowledge, competency, and experience with Modern Workplace tools including SharePoint, Teams, OneDrive, Excel.
- Strong written and verbal communication skills with an ability to engage culturally diverse teams and community audiences.
- Capable of navigating ambiguity, multiple priorities, and fast-changing needs.
- Strategic thinker who centers impact, access, and community relevance.
- Commitment to sharing knowledge and insights in ways that honor different communication styles and learning needs of diverse audiences for understanding and decision-making.
- This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit
- This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday, 8am - 5pm.
This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around September 22, 2025. Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive. If you have any questions, please contact Phitsamai Xaxouthep, .Supplemental InformationForbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? dedicated to serving one of the nation's best places to live, work and play.Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.To ApplyIf you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs