Collection Specialist - Able to write and speak in French (Urgent Need) Onsite

MillenniumSoft

  • San Antonio, TX
  • Permanent
  • Full-time
  • 2 months ago
Position: Collection Specialist - Able to write and speak in FrenchLocation: San Antonio, TXDuration: 12 MonthsTotal Hours/week: 401st ShiftClient: Medical Devices CompanyJob Category: Finance/AccountingLevel of Experience: Entry LevelEmployment Type: Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)Work days/hours: M - F, 7-4pm, or 8-5pm CST***Must be able to write and speak in French***Job Description:
  • In this role, the Collection Specialist is responsible for ensuring the prompt payment of the accounts receivable to maximize cash flow for client.
  • Responsible for building and maintaining customer relationships, monitoring the assigned AR portfolio, ensuring timely payments, resolving Customer concerns and assisting with resolution of escalated collection issues.
Primary Duties/Responsibilities:
  • Proactively monitor and reconcile customer accounts
  • Identify, and facilitate the resolution of, disputed receivables.
  • Provide exceptional customer support, responding to account queries in a timely and professional manner
  • Maintain accurate and up to date customer account documentation
  • Proactively escalate to internal support partners and Sr Management as appropriate
  • Identify, and communicate process improvement opportunities to Manager as appropriate
QualificationsRequired:
  • 2+ years in commercial collections
  • Fluent in French (written and verbal)
  • Strong analytical/problem solving skills
  • Excellent communication skills (written and oral)
  • Superior customer service skills
  • Good Administrative skills
  • Strong attention to detail and goal oriented
  • Ability to prioritize and manage multiple responsibilities
  • Knowledge of collection techniques (i.e. skip tracing)
  • Strong Microsoft Excel skills
  • High School Degree or equivalent
  • Must have the ability to work independently and in a team environment, multitask, and adapt to a changing environment.
Preferred:
  • Direct experience with SAP
  • Strong knowledge of Microsoft Office
  • Experience working in Global Business Services
  • Bachelor’s degree in finance / accounting / economics

MillenniumSoft