Tracking Coordinator - M-F 12
S-2international LLC
- McDonough, GA
- Permanent
- Full-time
- Tracking loads proactively.
- Trouble-shooting and anticipating shipment issues.
- Notifying customers of any delays or changes that will impact service
- Setting up appropriate tracking mechanisms to ensure visibility of each shipment
- Promptly responding to customer request for status information or changes
- Problem resolution to minimize impact to customer and company.
- You want to be #1 at your job and you have a remarkable work ethic.
- You enjoy solving problems. You love taking on difficult challenges and finding creative solutions.
- You have a never say no attitude!
- You are laser focused. You pay attention to details. As far as you are concerned, anything worth doing is wort doing right, every single time.
- You have awesome multi-tasking abilities x 100.
- You can manage an ever-changing daily landscape of activities. In fact, you love that!
- You are a critical thinker; active learner; able to work independently, as part of a team, in results-driven environment.
- High school diploma or equivalent, college education or similar work experience is a plus
- Bonus experience: Have you worked helping people solve problems? If so great! It doesn’t need to be traditional transportation or customer service experience: we have employees from all work backgrounds in our ranks!
- Communication. You write well. You speak eloquently. You follow up on conversations. You can explain just about anything to anyone, and you are comfortable communicating in writing and on the phone.
- You have strong typing and computer skills; put those gaming and texting abilities to the test.
- You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches.
- You are motivated and driven. You volunteer for new challenges without waiting to be asked. You are going to take ownership of the time you spend with us and truly make a difference.
- You like helping people. You get a kick out of getting people to those wow! moments!
- Fun career in a fast-paced industry.
- Uncapped earning potential. Competitive pay with commission and/or bonus opportunities
- Affordable and excellent benefits including health, dental and vision coverage with significant company contribution.
- 401k with immediate vesting and excellent employer match.
- Team driven and comfortable work environment.
- Spot incentives and contests to “amp-up” the fun
- Employee performance awards including Employee of the Month and Employee of the Year.
- Employee referral bonuses
- Growing organization with opportunities for advancement
- Be ready to become an expert in transportation. We have a great training program!
- Diverse workforce
- Good culture that promotes service, breeds entrepreneurship and pays for performance.