
Credit Specialist
- Columbus, OH
- Permanent
- Full-time
- Work on credit accounts, following guidelines established for the organization
- Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status
- Help customers with questions/problems on their account
- Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor
- Approve order ticket releases for credit accounts on restriction
- Send out lien notices/certified letters
- Provide sign-off on commercial and residential lien waivers
- Update and summarize receivables
- Notify/resolve uncollected COD's and processes/resolves NSF checks
- Research/resolve credit card charge backs
- Approve tax exempt forms and issue tax credits
- Process payments for open customer accounts
- Collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivables
- Credit experience of 1-3 years
- Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
- Effectively communicate in writing and verbally
- Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
- Strong and accurate data entry skills
- Ability to perform basic math functions