Receptionist - State Farm Agent Team Member

State Farm

  • El Paso, TX
  • $32,000-45,000 per year
  • Permanent
  • Full-time
  • 1 day ago
Benefits:
  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
Company Overview: Miguel Serrato - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Receptionist - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.Job Description: As a Receptionist - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
  • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
  • Providing exceptional customer service through phone, email, and other communication channels.
  • Translating documents and correspondence between English and Spanish.
  • Collaborating with team members to ensure accurate and timely resolution of customer issues.
  • Educating clients on insurance products and helping them make informed decisions.
Qualifications:
  • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
  • Previous customer service experience in the insurance industry is a plus.
  • Strong organizational and multitasking abilities.
  • Empathetic and patient, with a commitment to resolving customer concerns.
  • Familiarity with insurance terminology and policies.
Requirements:
  • High school diploma or equivalent; college degree is a plus.
  • Relevant state insurance license preferred.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
  • Ability to work flexible hours to accommodate client needs.
How to Apply: If you are bilingual, and passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter highlighting your language proficiency and relevant experience.

State Farm