Patient Financial Counselor - PRN
Prairie Ridge Health
- Columbus, WI
- Permanent
- Part-time
- Previous experience with health insurance (familiarity with terminology; understanding of coverage and benefits), collection techniques, or patient registration.
- Intermediate word processing proficiency required. This includes the ability to: produce quality and professional appearing letters, forms, and tables; as well as memos and e-mails.
- Intermediate proficiency with Microsoft Excel (or another spreadsheet software) required. This includes the ability to: import data from external sources; create daily and monthly logs and summary reports; insert simple formulas; and manipulate the design and appearance of worksheets.
- Ability to calculate basic math and algebraic equations.
- Excellent verbal and written communication skills in order to communicate effectively with patients, physicians, medical office staff and other PRH employees.
- High school diploma or equivalent required; some college education highly preferred.
- Must demonstrate professionalism, assertiveness in requesting payments and exceptional customer service skills.
- Strong problem-solving skills required to coordinate multiple resources.
- Must posses the ability to work both independently with minimal direction, as well as a team member.
- Certified Patient Account Technician or Certified Healthcare Collection Specialist.
- Understanding of medical terminology.