Front Desk / Medical Assistant full time Easton / Stevensville

• Prepare exam rooms and stock necessary medical supplies and equipment.
• Escort patients to exam rooms, record vital signs (e.g., weight, blood pressure, pulse, temperature), and document information in the electronic medical record.
• Assist providers during examinations and procedures.
• Provide patients with instructions as directed by providers and facilitate orders for labs, tests, and treatments.
• Ensure patient records are complete, including prior test results and reports.
• Perform phlebotomy, administer injections, and document care provided.
• Clean and maintain exam rooms and sterilize instruments according to protocol.
• Triage and route phone messages appropriately while maintaining professionalism.
• Maintain accurate logs (e.g., medication expiration dates, equipment temperatures).
• Uphold all infection control, patient safety, and confidentiality protocols.

• Greet and register patients and visitors courteously and professionally.
• Verify and update patient demographic and insurance information.
• Collect co-pays and communicate patient financial responsibilities clearly.
• Schedule, confirm, and manage patient appointments.
• Maintain and organize patient records, ensuring confidentiality and completeness.
• Coordinate referrals and assist with gathering necessary documentation.
• Verify insurance eligibility and support billing or payment processes when needed.
• Conduct appointment reminder calls and coordinate scheduling with the clinical team.
• Answer and direct incoming calls appropriately; handle non-clinical patient inquiries.
• Maintain office supply inventory and contribute to a clean, organized front office.

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance.

• High School diploma or equivalent required.
• Completion of an accredited Medical Assistant training program preferred.
• Current BLS certification required.
• Certified Medical Assistant (CMA, RMA, or equivalent) preferred.
• Minimum of 2 years’ experience in a medical office or healthcare environment preferred.
• Strong knowledge of medical terminology, EMR systems, and insurance verification processes preferred.
• Excellent multitasking abilities and adaptability in a fast-paced setting.
• Strong interpersonal, communication, and organizational skills.
• Professional demeanor with a commitment to patient service and safety.
• Familiarity with HIPAA and OSHA regulations.

United Surgical Partners International