Production Specialist

Lithia Motors

  • Troy, MI
  • Permanent
  • Full-time
  • 1 month ago
Dealership: L0430 Suburban SubaruSuburban Subaru of Troy- Product SpecialistDo you want more than a job, but a career? How would you like to work for the #1 largest dealership group in the entire country? How about industry leading benefits for you and your family that smaller groups may not offer?If this all sounds great and you are reliable, motivated, and accountable, then apply now and jumpstart your career in Automotive industry working with the best! Are you reliable, driven, career oriented and customer service expert? Do you have what it takes to be a MVP for a winning team of over 400 dealerships worldwide!If you are looking for an opportunity to work for a company that can offer you more, come join our amazing team! We are focused on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun!Responsibilities:
  • Greet customers in a prompt, friendly and professional manner.
  • Provide professional product presentations to all customers.
  • Offer and accompany customers on vehicle demonstration ride(s).
  • Develop and prospect new business continuously.
  • Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
  • Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
  • Schedule customer appointments daily.
  • Assist customer during write up process ensuring it is a non-confrontational experience.
  • Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
  • Attend and actively participate in daily sales and training meetings
  • Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
  • Maintain appearance and cleanliness of vehicle lot and showroom.
  • Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
Qualifications:
  • Typing – ability to type efficiently to enter accurate information into tracking system
  • Mathematics – ability to solve basic math calculations.
  • Basic computer skills
  • Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lithia Motors