Front Office Manager
- Madison, WI
- Permanent
- Full-time
- Oversees the daily work activities of the front office and patient flow.
- Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.
- Assists with discipline of team members in accordance with company policy.
- Provides annual reviews for front office team members.
- Creates front office team member schedules.
- Maintains office equipment including cleaning, maintenance, and repairs.
- Provides clerical support when needed to assist front office team.
- Maintains proper inventory of office supplies.
- Maintains the highest standard of professionalism and customer service.
- Performs other related duties as assigned.
- High school diploma or equivalent required.
- College education preferred.
- Two years of administrative and clerical experience required.
- Medical or dental experience required.
- Basic office skills such as typing and filing.
- Proficient with Microsoft Office Suite or related software.
- Extensive knowledge of office management procedures.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to quickly find solutions that enhance the patient experience.
- Ability to work cross functionally with other team members.