Ira Ford Saco is looking for an Experienced Ford Service Advisor! The responsibilities of a Ford Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.By working at Ira Ford Saco, you can be a part of a brand that honors the past, and is invested in the future. Join the Ira Ford Family where we value service to each other and the world as much as to our customers!Service Advisor Compensation and Benefits:
Competitive hourly pay rate up to $100,000+ annual potenital!
Health, Medical and Dental
401K Plan Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Employee Stock Purchase Program
Flexible Work Schedule
Service Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:
Minimum of 1 year in service department required
Previous experience at a Ford dealership is a plusAbility to identify the problem quicklyKnowledge of automobilesProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsAbility to learn new technology and repair and service procedures and specificationsAbility to lift 50 pounds and work on your feet for extended periods of timeAbility to work in a fast-paced environmentBasic computer skillsPositive, friendly attitudeHigh school diploma or equivalentAbout Us:Ira Automotive Group is committed to giving back and helping communities where our customers and employees live and work. Our love of people and community is our most powerful fuel! As a cornerstone of the Saco, Portland, and Scarborough, ME area, we're committed to providing the most value to our employees and customers. If you're looking for a place that cares, don't hesitate to apply!We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.