
Airport Agent - Baggage Service Office
- Kenner, LA
- $14.00 per hour
- Permanent
- Part-time
- Amazing employee flight privileges within the American Airlines global network
- Training and development programs to take your career to the next level
- Comprehensive health and life benefits (subject to location)
- Assists passengers with claims for lost/damaged luggage.
- May provide announcements to passengers explaining baggage procedures and offering assistance to disabled passengers at the baggage claim area.
- Remove unclaimed bags from carousel.
- Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas. May be required to handle same items multiple times. Baggage may weigh between 33.3 lbs. and 75 lbs.
- Track and reconcile all claims filed by customers.
- Push/pull baggage cart using two hands with forces between 51.4 lbs. and 75 lbs.
- Push/Pull baggage cart using two hands with forces between 51.4 lbs. and 58.5 lbs.
- Occasionally twist and turn upper and lower back when retrieving/placing luggage from carousel or luggage storage area, and when retrieving items from printers at desk.
- Minimum age: 18
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role
- Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
- Flexible to work additional hours with short notice when operationally necessary
- Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
- Must be willing and able to work outside in variable weather conditions
- Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
- Must be able to read, write, fluently speak, and understand the English language
- Authorized to work in the United States without sponsorship