Customer Service Specialist for Local Insurance Agency
VENEZIALE INSURANCE GROUP LLC
- Elizabeth City, NC
- $38,000-50,000 per year
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Company parties
- Opportunity for advancement
● Serve as a trusted advisor to clients, helping them understand and manage their auto and home insurance coverage
● Build and maintain strong, long-term relationships with customers by providing exceptional service and personalized support
● Manage an existing book of business, including processing endorsements, renewals, and policy updates
● Work directly with insurance carriers and MGAs to secure quotes, bind coverage, and process policy changes such as endorsements and adjustments
● Collect and manage client information and documentation within a CRM system to ensure accurate records and policy compliance
● Effectively resolve customer inquiries and issues with professionalism and attention to detail Qualifications:
● Property & Casualty Producer License or Personal Lines License required
● Strong interpersonal and communication skills
● Positive and outgoing personality
● Excellent computer skills, with experience in CRM or agency management systems a plus
● Ability to multitask and work collaboratively in a fast-paced team environment Compensation & Benefits:
● Competitive salary pay (based on experience)
● Bonus opportunities
● Health insurance
● Retirement plan
● Paid PTO
We are committed to delivering extraordinary service to our clients and creating a supportive, growth-oriented work environment. If you're ready to grow your insurance career with a trusted agency, we’d love to hear from you!