
Digital Operations Specialist
- Hunt Valley, MD
- Permanent
- Full-time
- Enter digital advertising orders into internal systems with precision and attention to detail.
- Traffic and activate campaigns across multiple platforms including CTV, Paid Social, Paid Search, Programmatic, and other.
- Collaborate with cross-functional teams including sales, production, and ad ops to ensure timely campaign launches.
- Communicate with clients to confirm assets, schedules, tracking requirements, and campaign expectations.
- Troubleshoot and resolve campaign setup issues, trafficking errors, or reporting discrepancies.
- Monitor campaign delivery and escalate performance concerns as needed.
- Generate and distribute performance reports to internal stakeholders and clients.
- Support the Digital Operations Team (DOTS) in optimizing operational workflows and documentation.
- Interest or knowledge of digital media channels such as CTV, Paid Social, Paid Search, and Programmatic platforms.
- Excellent organizational and time-management skills with the ability to prioritize and manage multiple projects simultaneously.
- Detail-oriented with a focus on accuracy and process efficiency.
- Strong communication and interpersonal skills for managing both internal and client-facing interactions.
- Comfortable working in a fast-paced, deadline-driven environment.
- Bachelor's degree preferred, but relevant experience in digital advertising operations will be considered in place of formal education.
- Familiarity with ad servers (e.g., Google Campaign Manager, Meta Ads Manager, etc.)
- Experience using order management and CRM tools
- Proficiency in Excel and data reporting
- 2+ years of experience in digital advertising operations, campaign trafficking, or related role, preferably in an agency or media environment.