Rentals Supervisor

The Summit at Snoqualmie

  • Snoqualmie Pass, WA
  • $25.70-27.20 per hour
  • Temporary
  • Full-time
  • 14 days ago
Overview:Ride for free all season long!!The Rental Supervisor is responsible for overseeing rental operations to ensure a high-quality experience for guests. This role requires strong organizational skills, efficient management, and preparing a staff of well-trained technicians who prioritize guest experience.Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is lots to do all year long. Responsibilities:Job duties may include, but are not limited to:
  • Through attracting and retaining top talent you will ensure that the Rental Shop is properly staffed according to customer needs
  • Train Rental Shop Employees on the use of tech stations to fit equipment and adjust bindings per manufacturer specifications and best practices producing a fun and safe day on the snow for guests
  • Prioritize and assign employees various Rental Shop tasks such as inventory management, cleaning, and special projects
  • Handle escalated guest complaints and special requests effectively
  • Responsible for daily inventory and sales reporting to maximize revenue and reduce shrink
  • Input, monitor and manage payroll data accurately controlling labor costs
  • Maintain an organized system for retaining accident documentation and release of liability forms
Qualifications:What we are looking for:
  • Ability to directly supervise up to 25 employees in the Rental Shop(s)
  • Strong leadership and people-management skills
  • Exceptional communication and organizational abilities
  • Ability to carry out supervisory responsibilities in accordance with organizational policies and applicable laws producing excellent employee experience at the Summit
  • Responsibilities include interviewing, hiring, and training employees, as well as planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems
Join our team and enjoy The Summit Experience!Wage and Benefit Info:The wage range for this positions is: from $25.70-27.20/hr DOEThis is a non-benefited role.All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.

The Summit at Snoqualmie