PUBLIC SAFETY DISPATCHER II (LATERAL ONLY)
City of Riverside
- Riverside, CA
- $67,788-82,428 per year
- Permanent
- Full-time
Successful candidates will be eligible for a $10,000 plus 40 vacation hours incentive For more information regarding this incentive click .Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required.*** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.***Work PerformedDuties may include, but are not limited to, the following:
- Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system.
- Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks.
- Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies.
- Send, receive and decode teletype information.
- Provide a variety of public information relating to law enforcement or fire activities as permitted.
- Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System.
- Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system.
- Calm distressed citizens on the phone.
- Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments.
- Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies.
- Participate in the dispatcher selection process.
- Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance.
- May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor.
- Aid in the development and implementation of training programs for entry and journey level dispatchers.
- Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary.
- Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts.
- Must be able to pass an extensive police background investigation.
- Must be able to sit for long periods in a confined area and wear a headset.
- Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License.
- Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate.
- Successful completion of a POST Dispatcher academy.
- Possession of a POST Basic Dispatcher Certificate or equivalent certificate.
- CURRENT employment with a POST agency as a dispatcher, or equivalent classification.
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