Technician II
Hyundai Autoever America
- Montgomery, AL
- Permanent
- Full-time
- Are you confident in your ability to troubleshoot computer hardware and software?
- Does it excite you to work in a company with great growth opportunities and a positive corporate culture?
- Are you able to work multiple shifts?
The Technician II will analyze and monitor MES systems and equipment across the Automotive Manufacturing plant. They will also provide level 1 support in continuously supporting production at HMMA.JOB RESPONSIBILITIES
- Support HMMA production system monitoring, escalation, troubleshooting and ticket creation with vendor.
- Respond to phone and radio call requests from HMMA & KMMG production and maintenance teams.
- Promptly respond to and resolve production issues and/or requests as they arise, collaborating with other MES Technicians and Analysts, as necessary, immediately escalating issues as appropriate.
- Monitor SAP scheduled jobs and server status (Backflush, Production, and Material Management)
- Monitor and maintain Backup and Database jobs
- Monitor Network Accessibility: Internal, External, MPLS, and Network, Monitor IDC Equipment
- Monitor and respond to HMMA MES computers systems and equipment issues; analyze root cause of recurring system issues.
- Conduct regular HMMA production floor walk-throughs to ensure printers, scanners and other equipment is in proper working order.
- Install, repair, modify, and/or replace computers, scanners, and printers as needed.
- Collaborate with HMMA MES Analysts to facilitate MES system development enhancements.
- Assist MES team with problem resolution and small projects.
- Complete Daily Monitor Reports/Checklists (MES & SAP)
- High School diploma or Equivalent
- Computer technical courses.
- 2+ years of IT experience.
- Proficient in MS Word, Excel & PowerPoint
- Knowledge of Windows OS & Server Operations
- Ability to read and follow complex work instructions
- Must possess critical listening skills to discern end user concerns/issues.
- Ability to communicate well in both written and verbal form.
- Ability to think logically, analyze issues, and implement countermeasures
- Ability to plan, organize, coordinate work assignments
- Some technical experience troubleshooting computers or electronic
- equipment preferred
- Experience in a manufacturing environment is a plus
- CompTIA+, a plus certification preferred.