Rail Field Maintenance Technician
Talascend
- Kearny, NJ
- Contract
- Full-time
- Dispatched to the customer to complete mechanical changes to the product.
- Positive communication with the customer communicating tasks to be completed and timing.
- Work independently / efficiently / quickly following work instructions to complete repair / replacement.
- Inspecting the product for any other issues and or troubleshooting to ensure all required work has been completed to the satisfaction of the work instruction and/or customer.
- If needed, provide technical training on repair and improving life expectancy of the product.
- Prepare and submit service reports for every day of every visit.
- Present oneself in accordance with company values.
- Stay current on products and maintain high technical competence of manufacturing / quality processes.
- Proactively interfaces with other departments; engineering, quality, production, and sales.
- Supervise and organize 3rd party companies during their work on the specific equipment to ensure all required work has been completed to the satisfaction of the work instructions.
- Check and inspect work done by 3rd party companies according to the work instructions.
- Participation in internal and external customer meetings.
- Daily online documentation reporting status of work completed.
- Monitoring the status of the work to be completed.
- Ensures work environments are safe, organized, and meet legal obligations.
- Successfully pass the NJT safety test, must be completed and badge received prior to being onsite.
- High school diploma or GED.
- Relevant technical certificates.
- 4 years' work experience as a field service technician with subcontractor management.
- Mechanical Skills in Hydraulics, Pneumatics, Electrical, and multiple manufacturing process areas.
- Certified Welder and/or Customer Service experience desired.
- Proactive communication (verbal and written).
- Problem Solver - Identifies / resolves problems in a timely manner; Gathers / analyzes information skillfully; Works well in group problem solving situation.
- Ability to create reports according to customer requirements using MS-office tools and share them with the team out of a mobile office environment.
- Ability to read product and technical drawings, as well as write and present detailed service reports.
- Strong personality skills and adjust behavior to promote positive communication.
- Excellent attention to detail, conscientious and diligent.
- Ability to travel and work according to a changing schedule.
- Excellent time management skills.