
Certified Pharmacy Technician
- Cleveland, OH
- $18.00-22.00 per hour
- Permanent
- Full-time
- Track coverage determination requests submitted from providers and determine if a pharmacist review is required.
- Obtain verbal authorizations and request detailed clinical information from prescribers.
- Approve coverage determination requests based on defined criteria.
- Enter and document coverage determination request decisions into the PBM system and notify providers and/or members.
- Respond to client inquiries regarding authorization approvals and PBM online applications.
- Refer coverage determination requests for specialty drugs to a delegated vendor or client for processing.
- Contact providers for additional information to facilitate coverage determination reviews.
- Notify physicians, providers, and members of coverage determination request decisions.
- Registered Pharmacy Technician in the state of residence.
- High School Diploma or GED.
- Current Pharmacy Registration and Certification as required by the state of operation.
- Strong computer skills, including proficiency in Microsoft Office and Outlook.
- Experience with prior authorization processes.
- Excellent customer service skills.
- Nationally Certified Technician is a plus and required for some supervisory roles.
- Experience in call center, PBM, hospital, or specialty pharmacy settings is advantageous.
- Strong data entry skills.
- Experience handling prescription benefits.
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)