Director, Digital Product Management
American Credit Acceptance
- Spartanburg, SC
- Permanent
- Full-time
- Develop overall goals and lead/lag indicators for assigned product teams
- Develop strategic road-map for assigned product teams
- Prioritize new products, projects, and features based on ROI analysis, customer feedback/data and strategic need
- Create a high performing team and identify/implement improvements to output and team culture
- Work with and influence dependent product teams to ensure time lines and dependencies are satisfied
- Instill a culture of agility. Implement Agile and Scrum principles and processes to accomplish the goals of assigned product teams
- Leverage AWS to improve team output and automate infrastructure, development, and QA processes
- Determine when the team should prioritize production stability and scalability work vs. new development work
- Create a DevOps team culture that values frequent deployments, product stability (compliance, security, and production uptime), and increased innovation output
- The ideal candidate can quickly learn the business, determine improvement opportunities, perform research to identify the best technology solution, and deploy the solution to production
- Can distinguish between opportunities that should be rapidly deployed in a POC model to test hypothesis/assumption vs. determining criteria and approach to deploy an MVP to production
- 8+ years experience working with IT products in product management
- Preferred experience delivering solutions with: ecommerce, digital customer engagement, data science, custom applications, and/or COTS products
- Demonstrated ability to bring POCs/MVPs to market in 2-8 weeks from idea to initial deployment
- Demonstrated ability to scale products to an expanded user base and support new business growth
- Deep experience managing the performance and professional development of a high-functioning team
- Has good judgment to navigate product team decisions
- Is relentlessly focused on business value and is a thought leader within a business area or customer experience
- Strong understanding of and experience with: wireframes and other user experience tools/methodologies, clickable prototypes, analytics, a/b testing, websites, mobile
- Track record of building strong relationships with business and technology partners and uses influence to achieve outcomes
- Experience instilling a culture of innovation, execution, collaboration and accountability.