Assistant General Manager, DC

• Engaging and inspiring a team of 3 Operations Managers through daily supervision, mentorship, and proactive communication. Foster a culture of continuous improvement by providing direction for receiving, replenishment, and order fulfillment activities, conducting regular performance reviews, and providing feedback to optimize performance and growth.
• Implement, in partnership with the GM, the strategic vision and business plan for the DC to achieve the DC's performance objectives, including maintaining staffing requirements.
• Manage and adhere to the DC financial budget; provide input and recommendations for budget revisions; and represent the DC in articulating overall performance and expenditures as required.
• Lead with agility and manage ambiguity by proactively identifying potential disruptions and anticipated changes, developing contingency plans, and swiftly resolving operational challenges, while ensuring financial objectives are met. Examples include managing sudden spikes in order volume during peak seasons, resolving unexpected equipment malfunctions, and mitigating disruptions caused by supply chain delays.
• Coach, train, and develop the team using formal/informal training methods in alignment with Sephora values.
• Assist the GM with the evaluation of the effectiveness of the assigned DC and recommend alternatives for work methods, procedures, controls, and staffing to achieve accurate and timely order processing.
• Assume responsibility for financial, operational, personnel, process, and service-related objectives to drive continuous improvement and reduce overall cost-to-serve.
• Provide high-quality internal and external customer service per company standards, including contracted transportation, supply, and equipment support partners.
• Manage and optimize critical DC-related systems, including Blue Yonder WMS, Hy-Tek WCS, ProShip software, FRAME, and Locus Robotics, to ensure seamless operations. Oversee TMS, Material Handling Equipment (Raymond), RF devices, and LMS integration for optimal performance.
• As assigned by the GM, manage, direct, evaluate, participate in, and/or facilitate activities related to capital project initiatives within the UDC.
• Supports all Sephora Asset Protection policies and procedures by partnering with the Asset Protection Manager as necessary to address theft and other loss-related activities.
• Partner with the Inventory Control Manager to support best practices and ensure inventory accuracy is maintained.
• Implement and enforce all Sephora, local, state, and federal safety policies and regulations, including OSHA guidelines. Conduct regular safety audits, identify potential hazards, and implement corrective actions to maintain a safe working environment. Lead safety training programs and promote a culture of safety awareness among all DC employees.
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift required per business and operational needs, working up to 50% of your scheduled hours on evening and weekend shifts.

• Strong analytical and financial planning skills with a comprehensive understanding of key supply chain processes.
• Management skills with emphasis on leadership, supervision, motivation, communication, and planning.
• Strong interpersonal skills with the ability to develop an engaged culture based on high-performing and empowered teams.
• Excellent verbal and written communication skills, including advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, etc.).
• Ability to understand and manage annual financial budgets.

• A minimum of 7+ years of management experience in a highly automated, e-commerce distribution, operations, or manufacturing environment is required.
• Previous Warehouse Management System experience, with preferred experience with JDA and Blue Yonder.
• Previous experience managing, supporting, and/or creating annual operating budgets, possessing a high level of business acumen.

• Moderate but varying temperature and humidity in office and warehouse environments.

• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you're empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you're encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won't just partner with iconic brands; you'll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we're defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging: We pledge to create a beautiful community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business-ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging. We believe in demonstrating our values with action!

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