Senior Business Analyst
Synoptek
- Las Vegas, NV
- Permanent
- Full-time
- Conduct current state assessments of business processes and supporting systems
- Perform gap and data analysis in support of identifying improvement opportunities
- Support Technical Leads and developers by providing functional clarification and setting expectations with internal IT Team
- Documents, socialize, and triage issues, defects, and enhancement requests
- Documents requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmap
- Leads the execution of test cases and ensures overall quality of solution
- Assesses current practices, collects information, and analyzes industry trends to determine organizational objectives
- Prepares technical reports by analyzing and summarizing the information and trends
- This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice
- Bachelor’s degree in related field from an accredited college or university
- Experience accepted in lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa
- Customarily has at least 5 years of technical experience
- Customarily has at least 5 years of business analyst experience
- Customarily has at least 4 years of customer facing project management experience
- Synoptek core DNA behaviors:
- Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses
- OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
- Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals
- Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
- Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
- Ability to able to effectively identify and escalate potential issues in a timely manner