Showroom Consultant - Customer Service
Perfect Placement Group
- Saint Louis, MO
- $38,400-52,600 per year
- Permanent
- Full-time
- Provide outstanding showroom experience; engaging customers, inspirational design, assisting with general inquiries via emails, phone and in person.
- Qualify all walk-in customers to understand full scope of project and present materials for entire project needs.
- Proactively follow up with trade customers to seek opportunities and follow-up with outstanding quotes to ensure sales are converted through exceptional customer service.
- Ensure showroom and displays are maintained to the highest standards, products are updated, and all marketing materials are refilled for easy customer access.
- Performs additional duties as required to support branch and team needs.
- High School Diploma required
- 2 years of related industry experience preferred.
- Industry retail sales experience is required.
- Excellent oral and written English language communication skills.
- Provide high level of customer service.
- Good organizational skills.
- Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment.
- Availability to work on Saturday.
- Ability to work well alone or within a team
- Demonstrated aptitude for problem solving
- Resilience to deal with customers who turn you down
- Bilingual in Spanish a plus
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability;
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
- Free, company-sponsored 1-on-1 tutoring for children/dependents of employees in grades k-12, including free tutoring for SAT and ACT tests.