Mortgage Representative- Inside Sales

M&T Bank

  • Cheektowaga, NY
  • $20.94-34.91 per hour
  • Permanent
  • Full-time
  • 1 month ago
Overview:Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE ActPrimary Responsibilities:
  • Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T. Follow up on potential customers via telephone, fax, and email.
  • Sell inbound customers to use M&T Mortgage for mortgage financing. Answering initial questions and providing explanation of M&T products. Pre-qualifying customers.
  • Originates mortgages and coordinates settlements.
  • Begins mortgage application process in person or over the phone and sends packages to customer for completion. Enters completed applications into the system.
  • Obtains and analyzes pertinent financial and credit data necessary for determining if loan is an acceptable risk.
  • Collects closing conditions, orders appraisals, coordinates draw schedules, and schedules closings.
  • Negotiates terms and conditions of loan with mortgagor.
  • Provides timely and complete feedback to sources regarding the disposition of their leads.
  • Keeps informed of changing rules and regulations.
Scope of Responsibilities:Works under general supervision.External contacts may include customers, builders, manufacturers, and realtors.Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.Education and Experience Required:Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.Education and Experience Preferred:General PC knowledge and departmental softwareOrganizational skillsSales abilityMathematical skillsAbility to interact with all levels in a professional mannerCustomer Service SkillsKnowledge of products and government regulationsM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.94 - $34.91 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location Cheektowaga, New York, United States of America

M&T Bank