Global Manager, Infrastructure & Architecture

• The Global Manager, Infrastructure & Architecture will lead a global team charged with designing, implementing, and maintaining a foundational, standardized, global computing environment (ITIL, ITSM, DCIM, etc.), while delivering quality processes, controls, and system support to SMC globally. The Global IT – Global Manager, Infrastructure & Architecture position requires a strong business and technical knowledge, and a thorough understanding of various server, storage, and network platforms.

• Supervise the development and operation of internal controls to prevent misstatements, assess risks, and work to improve any deficiencies.
• Participate in the development of the annual strategic plan and associated Infrastructure and Architecture capital and expense budgets for Global IT
• Provide leadership and be accountable for defining and improving methods / frameworks for infrastructure management (ITIL)
• Accountable for documenting and diagraming network architecture topologies and configurations with narratives describing the functions of the design.
• Identify best practice standards, guidelines, procedures, and tools for analyzing, designing, and implementing scalable computing infrastructure globally.
• All other duties as assigned

• Actively engage with all IT teams and business leaders to understand the SMC business, plans for growth, and strategic priorities, to understand how IT plays a role in those initiatives.
• Coach, mentor, and motivate numerous direct and indirect reports to meet specific objectives as derived by the business mission, values, and principles.
• Build an effective team and influence team members to take positive action, accountability, and responsibility for their work performance; provide constructive feedback as needed.
• Develop career paths and succession plans and recommend development opportunities to team members to enhance their personal and professional growth.

• Off-hour meetings and work to accommodate global time zones.
• Carry mobile phone during work and off-hours.
• Collaborative team environment in a shared workspace
• General office, computer room, warehouse, and factory areas
• Infrequent off-hours work and local/international travel as required.
• Able to sit for extended periods of time.
• Minimum lifting requirements of 15 pounds

• 10+ years combined experience in information technology, security operations and senior leadership.
• Bachelor’s degree in relevant field or equivalent industry certification
• Critical thinking and troubleshooting skills.
• Strong attention to detail
• Knowledge of the latest versions of the various infrastructure frameworks and best practices (i.e. ITIL, ITSM, DCIM)
• Experience in risk assessment, control design, and reporting
• Ability to travel abroad.
• Ability to effectively communicate with all associates.

SMC Corporation