Product Owner, Sr

Old National Bank

  • Lake Elmo, MN
  • $98,400 per year
  • Permanent
  • Full-time
  • 28 days ago
Overview:Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities:We are currently seeking a Senior Digital Technical Product Owner that is a member of a business-focused IT team and plays a lead role in many areas of product development for the digital platform of the community bank, such as business strategist, business architect, tech lead, product designer, customer advocacy and project management. This is a crucial role in developing a strategic roadmap for delivering digital solutions to the Community Bank’s line of business through the skilled application of knowledge, analysis, and technology. Working closely with business stakeholders, this role manages business request intake, technical solutioning, and the strategic planning of information technology resources in ways that help maintain and drive our current and future business success. This is a technical role that requires understanding of the ins and outs of digital experience, application design and development, agile framework, scrum practices, and technology infrastructure. The Senior Product Owner is responsible for mapping the most complex business requirements to appropriate technical solutions across a wide range of Old National Bank business line functions. Possessing specialized in-depth knowledge of digital technologies in various disciplines, the Senior Product Owner uses their skill set to bridge the gap between business-related issues and IT. The Senior Product Owner leads others in the documentation of existing business needs to ensure IT solutions support and align with business initiatives as well as prioritized backlog for digital initiatives. A strong passion to continuously improve the digital user experience is required as this role will work to turn ideas into deliverables and valuable business solutions.Key AccountabilitiesFacilitate enhancements in line with changing business needs in digital client experience
  • Create and foster partnerships with internal stakeholders to develop an expert knowledge base of the business, including needs and opportunities specifically related to digital platform solutions .
  • Work with business sponsors to determine strategic and complex business requirements necessary to increase efficiency and functionality of software/applications that power the digital client experience
  • Partner with the product manager on digital backlog, product roadmap & execution of digital platform product objectives
  • Create, maintain, and prioritize user stories and maintain a product backlog, owns sprint progress, completed stories & epics.
  • Lead delivery, such as new features, defects, including providing the decision to create, fix or defer at the project level, directing technical teams and partnering with cross-functional teams as needed to ensure success.
  • Construct and coordinate development processes and ensures that teams are clear on work priorities.
  • Guide and train others in the concept and processes of product management.
  • Strong executive-level client-facing skills, and able to clearly communicate complex technical solutions in a manner that business lines can easily understand.
  • Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
Support and Manage Current Digital Applications for Community Banking
  • Build a strong cross functional understanding of both the company’s product and business operations.
  • Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues and communicating business impact, and identifying root cause.
  • Must be able to understand, generate, and amend technical documentation in addition to completing formal process documentation.
Compliance and Risk
  • Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
  • Maintains expert knowledge of industry developments including changes in technology and regulations.
Key Competencies for Position
  • Develops Talent - You Own You –You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles.
  • Promotes Change – Passion for digital innovation. Actively seeks information to understand the rationale, implications, and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Aligns activities to meet individual, team and organizational goals
  • Strategy in Action - Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risks and develops contingency plans to manage risks. Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals.
  • Compelling Communication - Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
  • Makes Decisions & Solves Problems - Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences.
  • Delights Clients -. Passionately serves internal/external clients with excellence. Maintains a growth mindset staying current with developments and trends in in digital client experience influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
  • Leads Inclusively - Seeks diverse relationships to learn more about people from other cultures and backgrounds. Gathers information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences) Advocates for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses.
  • Personifies ONB Culture - Consistently demonstrates Old National's culture and values in daily interactions. Models our values -how we show up in the workplace. Places the organization's goals before individual or team goals. Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive.
Qualifications and Education Requirements
  • Minimum Bachelor’s degree in Computer Information Systems, Computer Science or equivalent work experience
  • Minimum 10 years’ experience as a technical digital product owner or comparable technical role, with a focus on consumer digital products.
  • Deep understanding of the Software Development Life Cycle, digital technologies, and user experience principles.
  • Ability to track and analyze key performance indicators (KPIs) to monitor product performance, identify areas for improvement, and optimize digital experiences.
  • Extensive experience in technical business analysis and solutioning in banking or a related industry.
  • Ability to manage multiple concurrent projects/tasks.
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
  • Ability to travel and stay overnight as needed.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.Our culture is firmly rooted in our core values.We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.We are Old National Bank. Join our team.

Old National Bank