Events Manager
Safe Harbor Hospitality, LLC
- Pigeon Forge, TN Knoxville, TN
- $55,000-65,000 per year
- Permanent
- Full-time
- Assist the Regional Sales & Events Director in preparing event timelines, schedules, vendor information, and task lists.
- Coordinate event details with resort departments (banquets, housekeeping, AV, front desk, etc.) and customers to ensure readiness for, and smooth execution of, upcoming events.
- Oversee event setup and breakdown according to established plans and specifications.
- Serve as an on-site point of contact during events to manage logistics and address any issues that arise.
- Maintain event files, contracts, and checklists to ensure accurate records.
- Monitor event progress, troubleshoot challenges, and provide post-event feedback to improve future operations.
- Support the preparation of reports, summaries, and billing for completed events.
- Support sales efforts through site tours and client consultations, as needed.
- Support and participate in sales efforts from time to time or as assigned, including outbound propecting of new business and representation at outside events.
- Prior experience in coordination and execution of wedding or other events, preferably in a hotel, resort, or conference center environment.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively with multiple departments.
- Calm and professional demeanor under pressure.
- Flexible schedule, including availability for evenings, weekends, and holidays.
- Proficiency with Microsoft Office Suite; familiarity with event management software is a plus.
- Highly detail-oriented with strong follow-through.
- Guest-focused with a commitment to service excellence.
- Proactive and adaptable in a dynamic environment.