
ServiceNow Developer
- Minneapolis, MN
- Permanent
- Part-time
- Relocation Authorized: None
- Telework Type: Part-Time Telework
- Work Location: Various Permanent Bechtel Office Locations
- Ideal candidate must be self-motivated with a minimum experience of 5 years in IT Service Management using ServiceNow.
- Proficiency in JavaScript, AngularJS, HTML, CSS, and XML, with hands-on experience in ServiceNow scripting.
- Experience with Business rules, UI Pages, UI Macros, UI Scripts, Client Scripts, Script Includes, UI Actions, UI Policy, Events, Notifications, View, Reports, etc.
- Hands-on experience with designing and modifying ServiceNow forms, workflows, flow designer, scripts, transform maps, web services, inbound email actions, SLAs, scheduled jobs, and other administrative tasks within ServiceNow.
- Design, code, test, and deliver software using firm-wide frameworks and best practices for the ServiceNow platform.
- Expertise with Third-party integrations such as REST/SOAP APIs to integrate ServiceNow with other IT systems. Experience working in a complex ServiceNow environment with integrations such as LDAP, Active Directory, SSO and Service Graph Connector integration.
- Execute both minor and major enhancement requests to a client's ServiceNow instance(s), which may involve alterations to the user interface, system properties, foundational content, JavaScript, and adjustments to existing workflows.
- Facilitate the rollout of new applications and modules in ServiceNow ITSM, such as DevOps, Change Management, Incident Management, Problem Management, and Request Management.
- Strong hands-on experience with ServiceNow administrative/maintenance activities.
- Build and manage knowledge articles for various audiences in the system.
- Follow and enhance the scrum practices for continuous improvement in team processes.
- Bachelor's degree in computer science, IT, Engineering, or related technical discipline.
- Minimum 5 years of experience with ServiceNow in an enterprise environment.
- Experience with ServiceNow IT Service Management and HR Service Delivery applications.
- ServiceNow Certified System Administrator
- Experience with the IT Operation Management module, including Discovery, Configuration Management Database (CMDB), and Orchestration activities.
- Experience with Service Portal development and troubleshooting.
- The ability to work on multiple projects at the same time and under tight deadlines.
- Strong critical thinking and problem-solving skills.
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