
Enhancement Manager
- San Antonio, TX
- Permanent
- Full-time
- Understanding client needs via regular communication with the Account Manager(s)
- Managing all landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work
- Inspecting properties prior to scheduled service in order to properly prepare a specific action plan for service
- Understanding irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party
- After services, monitoring all aspects of the landscape and identify insect or disease problems
- As necessary, performing hands-on work with crews to meet work and scheduling demands
- Implementing and enforcing BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment
- Working with the Branch Manager to identify staffing needs, hire new crew, and prepare daily crew schedules
- Ensuring proper paperwork is completed for all employee changes and hires
- Communicating with, counsel, train, discipline, review, and develop growth plan for employees
- Hands-on training and supporting of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards
- Focusing on safety and monitor safety records
- Maintaining and managing all required administrative systems, including but not limited to time sheets, job databases, and service schedules
- Ordering materials as needed and monitor costs and deliveries
- Requesting purchase orders and use in accordance with company guidelines
- Assisting the Branch Manager in the performance of enhancement sales tasks as required
- A minimum of a 2 year degree in a business related field or equivalent experience required
- Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including at least 1 year supervisory experience
- Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)
- Paid time off
- Health and wellness coverage
- 401k savings plan