Manager - Quality Assurance
SECURA
- Neenah, WI
- Permanent
- Full-time
- Develop and execute a comprehensive QA strategy across all facets of Information Technology
- Establish and implement standardized QA processes, tools, and metrics across all product lines
- Lead and mentor a team of QA professionals, both directly and indirectly, fostering a culture of quality, accountability, and continuous improvement across all product lines
- Partner with third-party vendors and suppliers to ensure external deliverables meet internal quality standards
- Collaborate with cross-functional teams including Development, Product, DevOps, and Security to ensure quality is embedded throughout the SDLC
- Works with other senior members, managers and architects to assess/introduce/implement new quality assurance frameworks, tools and processes
- Develop and deliver QA training programs to upskill cross-functional teams on quality standards and testing practices
- Oversee test planning, execution, automation, and reporting for all major releases, including smoke testing, system integration testing, and end to end validation
- Drive root cause analysis and continuous improvement initiatives based on defect trends and quality metrics
- Manage QA environments across multiple tiers (Dev, QA, UAT/Stage, Production), ensuring alignment with deployment and release schedules
- Stay current with industry best practices and emerging technologies in QA, automation, and environment management
- Drives change within the organization to implement new quality assurance frameworks, tools and processes
- Other duties as assigned
ESSENTIAL:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Minimum of 7 years of experience in Quality Assurance, with at least 3 years in a leadership role
- Strong understanding of environment management practices and tools, including CI/CD pipelines (TeamCity, GitHub Actions, Octopus Deploy) and containerized deployments
- Hands-on experience with test automation frameworks and tools such as Selenium, Katalon Studio and TestOps, postman, Loadrunner, and Azure Devops
- Excellent leadership, communication, and stakeholder management skills
- Strategic thinker with a passion for quality and innovation
- Ability to influence and drive change across diverse teams
- Strong analytical and problem-solving skills