Hotel Night Auditor
Hotel Lotus Merriam/Kansas City
- Merriam, KS
- Permanent
- Full-time
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Process additional administrative, bookkeeping. and accounting procedures as required
- Ensure all guests feel they are having an exceptional experience at the property
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Some college is preferred but a high school diploma or equivalent is required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Excellent customer service and communication skills are required
- Flexible overnight hours are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Began as a small company with a single hotel and one man’s vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company’s first major project in Kansas City, Lotus Hospitality’s unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we’re nowhere close to finished.https://lotusgroupinc.com/careers/