
Commercial SME
- Houston, TX
- Permanent
- Full-time
- Engage closely with superusers, local and global teams to ensure the D365 Selling Entity solution meets priority business needs.
- Collaborate with global process owners & CE product owner to prioritize requirements, resolve conflicts, and evaluate change impacts for the Americas deployment
- Translate business requirements into technical specifications to support development teams.
- Support superusers and leadership teams in learning the CE & FinOps D365 solution for Selling Entities
- Support the programme manager in maintaining project progress to meet deployment timescales
- Possess understanding of configuration-based and customisation-based solutions to gaps.
- Work closely with the training teams to update training materials and facilitate changes.
- Provide guidance and support to technical teams during deployment
- Support all elements of business readiness and system deployment, including making process and organisation changes alongside deploying the system solution.
- D365 expert in CE
- Experience working within or leading a D365 deployment of both CE and FinOps
- Good understanding of Commercial and Service best practice processes
- Experience of working within complex projects with tight deadlines.
- Experience in developing requirements, conducting system analysis, and managing cross-functional teams.
- Effective communication of business requirements to technical and non-technical audiences.
- Experience working within agile teams and knowledge of Kanban, Lean, and Scrum methodologies.