We believe every moment a guest spends with us should be one that is worth savoring. Our restaurants have a contemporary welcoming vibe that our guests love from the front of the house to the kitchen. Our passion for what we do creates a vibrant energy that always makes you feel at home.This position reports to the Food & Beverage Director. You will work with a passionate and highly respected team committed to leading and inspiring others to deliver our mission of Great Hospitality. Every Time.Responsibilities:· Leads, coaches and develops food and beverage managers and supervisors as well as team members to ensure high quality of service and team morale.· Assists with oversight of the banquet department including leading the execution of events.· Ensures the operation is staffed sufficiently for business, and that team members are in correct uniform.· Ensures steps of service are followed by all team members.· Performs duties of all food and beverage positions as needed.· Ensures operation is clean, maintained and ready for service.· Maintains inventory of product, supplies and equipment needed for service.· Ensures routine maintenance is performed on all equipment.· Leads team in counseling and discipline procedures.· Partners with property management team to ensure smooth operation.· Communicates in daily pre-meal meeting and weekly team meetings.· Maintains high visibility and checks on guests regularly in all spaces.· Builds relationships with guests to ensure regulars/repeat business.· Follows and maintains procedures to control food, beverage, labor and operating costs.· Assists F&B Director to strategically plan for future needs, including 30/60/90 day forecasting.· Assists F&B Director to create annual budget, analyze reports and manage operations to achieve financial goals.· Identifies and implements ways to operate more efficiently, cut costs and drive revenue.· Ensures adherence to protocol for processing lost and found items.· Responds to guests with issues and requests in a timely manner.· Participates in marketing programs/social media programs.· Assists F&B Director in leading the hiring of team members.· Conducts and ensures compliance of ongoing training for team members and initial training for new hires.· Assists F&B Director in maintenance of POS system.· Assists F&B Director in approving/monitoring weekly scheduling.· Handles financial, guest and associate information with care and professionalism and maintains strict confidentiality.· Maintains financial and personnel records according to company standards.· Ensures accurate reporting of all income received.· Completes and submits appropriate personnel status change paperwork in a timely manner.· Reviews, approves and adjusts time clock punches following company guidelines; processes payroll.· Attends daily and weekly meetings as required.· Ensures team follows all established safety and sanitation guidelines.· Additional tasks as assigned by Food and Beverage Director.Qualifications:
Bachelor's Degree in Hotel/Restaurant Management or Business equivalent combination and experience
2+ years of full-service, high-volume restaurant management experience
Demonstrate history of leadership, goal setting and execution
Strong food and beverage knowledge appropriate for the venue
Demonstrate focus on organization, follow-through and attention to detail
Able to work ten-hour plus shifts, plus ability to stand, sit or walk for extended periods of time
Must be able to work flexible hours including closing shifts, weekends, and holidays as needed
Ability to multi-task and perform calmly and with grace in busy situations while meeting deadlines with accuracy and efficiency
Ability to anticipate problems and create solutions
Ability to work independently as well as on a team
Responsible, dependable, punctual and adaptable
Demonstrate professional appearance and demeanor
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.