Maeve by Anthropologie Store Manager
Maeve
- Raleigh, NC
- $60,000 per year
- Permanent
- Full-time
- Cultivates a welcoming and inclusive environment- highly focused on delivering exceptional, genuine and personalized customer experiences
- Protects a one-on-one service and selling culture by motivating the team to consistently engage in customer relationships and elevated styling
- Leads the team in a frictionless customer experience by utilizing technology to clientele, transact in the moment and assist the customer with all omni-channel needs
- Drives meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for engagement and store events
- Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating for different perspectives
- Develops a proactive talent strategy to build different perspectives and experience to the team
- Engages the team to fuel internal growth; protecting consistent hiring, onboarding and training to drive a strong brand, customer and store connection
- Prioritizes team growth by protecting development; champions SPARKED initiative, employee recognition and team-building activities
- Oversees and collaborates with the leadership team to plan daily, weekly and monthly operating procedures; actively assesses sales forecasts, store controls, staff scheduling and payroll management adjusting accordingly
- Assesses store business using company reporting to identify global opportunities for the store; empowers team to make strategic, creative and business-impacting decisions
- Guides and supports the creative process to ensure timely and effective execution of visual merchandising and display priorities
- Ensures product flow processes including shipment and omni operations are prioritized and executed efficiently to positively impact sales and the customer experience
- Leads with a people-first philosophy; protects time for employees to encourage open dialogue to ensure that the store team is heard and supported
- Fosters open communication and teamwork to ensure a collaborative environment; responds to all communication in a timely manner and ensures important company information reaches all levels of the team
- Educates the team on scheduling expectations while maintaining team availability, requests off, and skill set to ensure ideal staffing
- Provides store and product insights related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas
- Anthro brand fan
- 5+ years of retail leadership experience
- Strong styling skills and a history of delivering financial results
- Proven record of developing great talent
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays