St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing and varied student population, and we are committed to increasing the representation of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving a wide range of student backgrounds.SCC is seeking several part-time Student Dreamscape Learn Pod Operators. to calibrate virtual reality experiences for students and guest, calibrate our virtual reality (VR) equipment and system, and quality-test virtual reality (VR) experiences.ESSENTIAL DUTIES AND RESPONSIBILITIES
Carry out daily operations in the Dreamscape Learn (DSL) spaces and ensure impactful VR experiences for students and guests
Provide extended periods of focused attention on time-sensitive tasks
Guide participants through virtual reality experiences from beginning to end
Assist students and guests with putting on and taking off VR gear, giving directions in a clear and friendly manner
Provide excellent customer service to participants to ensure a positive experience
Assist in troubleshooting VR equipment
Assist Dreamscape Learn staff with special operations and research projects
Identify when issues need escalation, and report issues appropriately and in a timely manner
Perform regular testing and maintenance of all virtual reality pods and equipment
Clean and reset all VR pod equipment between uses
Assist participants with checking-in for scheduled VR events
Observe and operate events on the Dreamscape Learn schedule
Ensure appropriate opening and closing procedures in the Dreamscape Learn facility
Ensure health and safety guidelines are followed to school standards
REQUIRED SKILLS AND ABILITIES (Section can be combined with Essential Duties Section)
Operational understanding of virtual reality hardware and software.
Ability to manage multiple tasks in a dynamic environment.
Strong interpersonal skills for interacting with a diverse student and community population; professional and approachable demeanor
Excellent customer service
Willingness to continuously learn and adapt to new and innovative technologies
Strong sense of responsibility for equipment and participant safety
Ability to work collaboratively with academic and technical staff
Strong verbal and written communication.
Strong analytical and problem-solving skills.
EDUCATION AND EXPERIENCE
High School diploma or equivalent (some post-secondary education in technology, education, or related field preferred)
