Store Manager
Rag & Bone
- Boulder, CO
- Permanent
- Full-time
- Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
- Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room
- Ensure cash handling and register procedures are maintained and executed
- Ensure integrity of payroll procedures and store scheduling
- Delegate appropriately to ensure efficiency of store operations and to develop team members
- Coach and develop retail associates to meet store goals
- Conduct recruitment, onboarding, training and development of all staff
- Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities
- Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals
- Ability to build customer loyalty; grow and manage clientele
- Maintain product knowledge and ensure delivery of this information to staff
- Encourage and recognize opportunities for team selling
- Understand and exemplify the rag & bone brand philosophy and lifestyle
- Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends
- Consistently act within core values of rag & bone
- Model and teach store associates to support a positive client-centric environment
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
- The Customer Rules – Minimum of 5 years of prior work experience in specialty retail with 1+ years in a management role
- Be a Good Human - Be original, be authentic
- Have No Fear - Innovate, solve problems
- Own Every Decision - Work together, get results
- Quality Matters - Be disciplined, be competitive
- Make S**t Happen
- Clothing Allowance
- Generous Employee Discount
- 401k