Field Service Technician
- California
- $62,000-84,000 per year
- Permanent
- Full-time
- We have competitive health and welfare benefits and more!
- Three options of medical coverage through United Healthcare
- Two options of dental coverage through Delta Dental
- Vision coverage through VSP
- Paid holidays
- Paid vacation
- Company paid Short Term Disability, Long Term Disability, and Life Insurance
- 401(k) retirement plan with company match - up to 6.5%
- Tuition Reimbursement (*eligible after 2 years)
- Employee discounts on products and services like event tickets, personal cell phone service, car insurance, and more
- Remote position that will be based in the USA.
- Install & commission new systems within the schedule and budget provided by the project team.
- Provides emergency or unscheduled repairs of equipment; is available for customer care at short notice.
- Performs regular preventive maintenance on equipment with the coordination of clients, such as equipment inspections and small repairs.
- Provides advisory services during equipment install, service and repair visits by instructing third parties and performing quality reviews to ensure that quality standards are being met.
- Reads and interprets equipment manuals to perform required maintenance and service.
- Reads and interprets electrical and mechanical CAD drawings, P&ID’s, and flow schemes
- Accurately prepares and submits inspection reports, service reports, time sheets, and expense reports in a timely manner to Field Service Coordinator or Field Service Manager.
- Adheres to JBT Marel dispatch and other employee policies.
- Inspection of assembled equipment, to ensure proper installation.
- Inspection of all operating parts to ensure proper operation within expected tolerances.
- Maintains inspection records of equipment; determining trends affecting equipment and assessing how to make corrections.
- Recommends equipment modifications to eliminate future performance problems and replacement part orders.
- Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties.
- Interact with internal and external project managers during field projects.
- Consults with engineering team to resolve unusual problems in system operation and maintenance.
- Clearly and professionally interact with customer, regarding status of commissioning, daily.
- May supervise/train customer employees and/or employees in testing, tuning, and adjusting equipment to obtain optimum operating performance.
- Ensure that time sheets are signed off by the customer and inform customer prior to working additional time in which customers would be invoiced.
- Take and respond to customer service, emergency, and breakdown calls during business hours. (Could be asked to take calls after hours on occasions.)
- Travel, approximately 90%, up to 6 weeks at a time.
- 3+5 years of experience in a Field Service Technician capacity, preferred.
- AS, AAS, or equivalent education/work experience.
- Willing to travel up to 90%, domestically and internationally.
- Ability to read and interpret hydraulic, electrical, and mechanical prints, along with PLC ladder logic, a plus.
- Use of precision measurement instruments.
- Proactive mindset, self-starter, with demonstrated ability to meet deadlines while working as a team.
- Ability to work independently.
- Excellent verbal and writing communication skills with proficiency in MS Outlook, Word, Excel, & web-based data bases.
- Experience installing multimillion dollar capital equipment products.
- Experience with ultra-high pressure or water jet cutting machines desired.
- Previous work experience in a food processing facility desired.
- Valid Driver’s License and valid passport.